What You Need to Know about 2FA
WMU has joined the many universities that use two-factor authentication (2FA) to protect students, faculty, and staff from data and privacy violations. 2FA adds an extra layer of security by sending a notification to your mobile device when you log in so that you may verify that it is you logging in and not a criminal.
Add an extra layer of security
Enter your BroncoNetID password, then approve on your mobile device.
Keep the bad guys out
Even if someone else gets your password, it won’t be enough to sign in to your account.
Get Started and Learn More
New to 2FA
New students and those just getting started using 2FA.
Already using 2FA
For those already using 2FA looking for best practices.
Frequently Asked Questions
Do I have to use 2FA every time I log in?
No! We highly recommend you use the Remember Me option when logging in, which will allow you to be remembered on that device (using the same internet browser) for 30 days. This means you will only need to use 2FA to log in once per month on each of your devices.
What if I replace my device?
You can reactivate Duo Mobile on your new device by using the Duo Device Management Portal. Please visit Reactivate Duo Mobile on your Smartphone or Tablet for instructions. If you have recently upgraded from an SMS-only device to a compatible smartphone, we also have instructions available for you to make the switch to the Duo Mobile app for a more seamless 2FA experience.
What if my phone is lost or not available?
If you do not have access to your smartphone, you can still access your WMU account. Please see our 2FA Backup Options page to prepare yourself.
Duo, provided by CISCO, is the software that Western Michigan University uses for two-factor authentication, including the Duo mobile app and centralized 2FA authentication for all accounts. Please see the CISCO Duo Privacy Data Sheet and Duo Mobile Privacy Information for information as to how personal data (or personally identifiable information) is processed by Duo.