Please follow all four steps to check eligibility and fully activate 2FA for your account. Although you may use 2FA for the VPN, that does not mean that 2FA is activated for all WMU Login services.
Step 1: Check Eligibility
Before you begin, please check your 2FA activation eligibility, as it's possible you may not be able to activate 2FA depending on your affiliation. Once you have confirmed 2FA is either required or optional for your account, proceed to the next step.
Step 2: Install the Duo Mobile App
Install the Duo Mobile app by Duo Security on your 2FA device. Duo Mobile is an app for your smartphone or tablet and helps you authenticate quickly and easily. You can even use the app to approve a 2FA request if your device is offline. This is the recommended second-factor authentication method for everyone at WMU.
Install Duo Mobile for iOS & iPadOS
Install Duo Mobile for Android
Step 3: Activate 2FA and Register Your Device
Next, it's time to activate 2FA on your account and register your device to use as a second-factor when logging in.
- Click the Activate 2FA button and sign in using your Bronco NetID and password.
Activate 2FA - Click Activate Now.
- Click Start setup to begin device registration.
- Choose Mobile Phone when asked which type of device you are adding and click Continue.
- Enter your 2FA device phone number. Ensure the selected country matches the issuing country of that phone number. Click Continue.
- Choose your specific device type and click Continue.
- Select I have Duo Mobile Installed.
- The following step will depend on your device type:
- If you are on a computer, a barcode will be displayed. Open the Duo Mobile app on your smartphone, tap the + button and then scan the barcode on the screen using your camera.
- If you are on your smartphone, tap Take me to Duo Mobile.
- The Continue button is clickable after your account has been successfully added to Duo. Your device is now registered for 2FA. You may now review and configure optional settings within Duo.
- Click Continue to login and proceed to the Duo Prompt. Your device is ready to approve two-factor authentication requests. Click Send me a Push to give it a try. All you need to do is tap Approve on the Duo login request received on your device.
Learn more about how to log in with 2FA using the Duo Mobile app
- Click the Activate 2FA button above and sign in using your Bronco NetID and password.
Activate 2FA - Click Activate Now.
- Click Start setup to begin device registration.
- Choose Tablet when asked which type of device you are adding and click Continue.
- Choose your specific device type and click Continue.
- Select I have Duo Mobile Installed.
- The following step will depend on your device type:
- If you are on a computer, a barcode will be displayed. Open the Duo Mobile app on your tablet, tap the + button and then scan the barcode on the screen using your camera.
- If you are on your tablet, tap Take me to Duo Mobile.
- The Continue button is clickable after your account has been successfully added to Duo. Your device is now registered for 2FA. You may now review and configure optional settings within Duo.
- Click Continue to login and proceed to the Duo Prompt. Your device is ready to approve two-factor authentication requests. Click Send me a Push to give it a try. All you need to do is tap Approve on the Duo login request received on your device.
Learn more about how to log in with 2FA using the Duo Mobile app
- Click the Activate 2FA button above and sign in using your Bronco NetID and password.
Activate 2FA - Click Activate Now.
- Click Start setup to begin device registration.
- Choose Mobile Phone when asked which type of device you are adding and click Continue.
- Enter your 2FA device phone number. Ensure the selected country matches the issuing country of that phone number. Click Continue.
- Choose Other (and cell phones) and then click Continue.
- Configure Device Options (optional): Click the When I log in: drop-down and change the setting to Ask me to choose an authentication and click Save.
- Click Continue to login and proceed to the Duo Prompt. Your device is ready to approve two-factor authentication requests. Click Text me new codes, enter the first passcode in the SMS you received and click Log In.
Learn more about how to log in with 2FA using text messages
Step 4: Review Best Practices & Frequently Asked Questions
Do I have to use 2FA every time I log in? What if my 2FA device is not available? Once you have finished activation, please review our best practices and FAQ pages to ensure your 2FA experience is simple and seamless.