Before taking an online, timed test, participating in or facilitating an online meeting, or engaging in any other sensitive online activity, make sure your computer equipment is ready for the task. Another important task might be doing time-sensitive, graded work in a structured environment when working remotely. While all problems you might encounter can not always be planned for, these best practices should help keep you connected.
1. Make sure you give yourself enough time
Making sure your computer is ready for the task prior to it is always a good idea. Some computer updates can take more than an hour and can keep you from completing work. Give yourself enough time to make sure your computer is ready before you need to do important work.
2. Make sure the browser or software you are using is compatible
Before starting an important online test, schoolwork, or other tasks, make sure the browser or software you are using is compatible with the task at hand. Give yourself plenty of time before the task to confirm things are working.
Example: For the best experience, the WMU Elearning platform should be used with the Chrome or Firefox browsers.
3. Make sure all software required to complete the task are up to date
While giving yourself plenty of time, open all required software before starting the task as some software may need to be updated. Do not start updates before time-sensitive tasks unless the update is needed to run the software needed to complete the task. Make sure updates are completed well before your online task needs to be started.
4. Make sure you have a good internet connection
Doing a speed test on your internet connection before doing important tasks might help you identify any connection issues you may be having. https://www.speedtest.net
The results of the speed test will display results for Ping, Download Mbps, and Upload Mbps. Ping, also known as latency, corresponds to delay time on the Internet measured in milliseconds. The higher the number the more problems you may have while doing work through the internet. A ping result of 300+ might start to cause issues in your ability to do work. Reaching out to your Internet Service Provider to see what speeds your service is rated for.
5. Make sure you have the bandwidth to do the task
Some simple tips within your control for increasing the strength and stability of your internet connection:
- If a wired connection is available, try connecting to that.
- If using WiFi, move to a different room or workspace. Some structures and buildings can interfere with signal strength.
- Close all other software, except what is needed to complete the task.
- Sharing your internet service could cause issues, ask others using it to wait until you've completed your task. Tell your roommates to stop streaming movies and television programs during your time-sensitive task.