Skip to main content
Sign in
Warning: Service Hub will be unavailable beginning June 2. For service and support requests Submit a Request.

Install Jabber for Mobile Phones and Devices

  • Updated
  • This article is maintained by the Office of Information Technology
Applies to: Jabber
Platform: iOS and Android
Affiliation: Instructors/Employees
Note: Prior to installing or requesting Jabber please consult with your departmental IT support staff or LAN manager.

Android

Note: For best results and access to the latest features, your mobile device should be running the latest Android version. Check the Google Play Store to ensure the Jabber client is updated to the latest version.

Installation

  1. On your Android, install Cisco Jabber. Tap Play Store on your device and then search for Cisco Jabber.
  2. Tap Install.
  3. Tap Accept to allow Jabber to access the features listed.
  4. After the installation has completed, tap Open.
  5. You may be asked if you want to create a shortcut to Jabber on your home screen. Tap Cancel or OK.
  6. Read the notices and license terms and tap Accept.
  7. Swipe left and tap Get Started on the next screen.

Sign in

Sign in using Bronco NetID@wmich.edu (e.g. abc1234@wmich.edu) and your password.

Sign out

Tap the hamburger menu in the top left-hand corner of the screen. Tap Sign out, located below Settings and to the right of Accounts.

iOS

Note: For best results and access to the latest features, your mobile device should be running the latest iOS version. Check the Apple App Store to ensure that Jabber client is updated to the latest version.

Installation

  1. On your iOS device, get the Cisco Jabber app. Visit the App Store on your device and then search for Cisco Jabber.

  2. Tap Get and then Install.

  3. Sign in to the iTunes Store if you are prompted to do so and then tap OK.

  4. When the app has finished installing, tap Open. (Or, launch the Jabber app from the Home screen.)

  5. When the message to allow Jabber to access your contacts displays, tap OK.

  6. When the message asking if you would like to use Jabber with Siri, tap OK or Don't Allow depending on your preference.

  7. When the message to allow Jabber to send you notifications displays, tap Allow.

  8. Read the notices and license terms and tap Accept.

  9. Swipe left and then tap Get Started Now on the next screen.

  10. A message displays asking you to let Jabber access the microphone. Tap OK.

Sign in

Sign in using Bronco NetID@wmich.edu (e.g. abc1234@wmich.edu) and your password.

Sign out

Tap the icon in the top left-hand corner of the screen. Tap Sign Out.​

Quick Start Guide

Cisco's Quick Start Guide covers several topics to help you familiarize yourself with Jabber. Click below to access self-help resources:

Jabber Quick Start Guide

Need help?

The Technology Help Desk is available to help you with this topic.

Article feedback

Submit Feedback

Related articles