Route a Service Hub Work Order for Approval

Approval for a Service Hub work order may be requested by any Service Hub technician and send to any WMU email address, even if they are not a technician in Service Hub. 

1. Open the work order to request approval for
2. Attach any relevant documents prior to submitting for approval, such as a quote. Click Actions, then Add Attachment.
3. Click Actions, then Submit for Approval.
4. Enter the WMU email address of the individual to send the approval request to.
5. Modify the subject if desired, leaving the ##RE-_____## 
6. Add additional description text to contextualize the approval request, or modify the existing. Do not remove the approval link.
7. Click Send.
8. The approver will receive the email to approve the work order and the work order will show Pending Approval. You will also see a new Approvals tab.
9. Please see How to Approve a Service Hub Work Order
10. Once approved, the work order will be marked as Approved and the assigned Group and Technician will be notified via email.