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How to Email a Technician within a Service Hub Work Order

Applies to: Service Hub
Module: Work Orders
Affiliation: Service Hub Technicians/Agents

This option is used to have email-based conversations among technicians.  These conversations are not seen by the requester and are a means to have a constructive dialogue about a particular work order.   

  1. Open the work order that you wish to email the assigned technician
  2. Click the Actions button along the top menu bar
  3. Click Email the Technician
Note: The Email the Technician option is only visible if the work order has been assigned a technician.

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