Platform: Windows, macOS, Android, iOS, ChromeOS
Affiliation: Everyone
Step 1. Do I need a VPN?
A Virtual Private Network (VPN) creates a secure connection between your device and Western Michigan University's network. Working on a VPN allows users easy access to the university network and applications and provides them with more online privacy and security. It is highly recommended that users work on a virtual private network while using a public Wi-Fi network commonly offered in local stores. Many university software applications require the use of a VPN when you are not connected to a campus network.
Some of the most common applications that require a VPN are:
- Remote Desktop & Remote Labs
- Banner Admin Pages
- Employee Self-Service/PeopleSoft
- CMS (Content Management System)
- Voicemail Web Inbox and VoIP phone customization
- Departmental file shares
See Application Compatibility for a list of applications that require a VPN.
Step 2. Which VPN do I use?
GoVPN (recommended)
GoVPN is the recommended VPN client for most users.
- Use when not connected to a WMU network to access restricted applications and technology.
- Compatible with Windows and macOS.
- Not available for mobile devices.
Pulse Secure VPN
Desktop/Mobile Application
Pulse Secure VPN for desktop and mobile is recommended when GoVPN is not compatible with your device or operating system, or there is a requirement to use it to connect to a specific campus technology resource.
- Used when connecting for specific applications when directed by university IT or security staff.
- Recommended when connecting from outside of the United States.
- Compatible with Windows, macOS, Android, iOS/iPadOS devices (iPhone/iPad), and Chromebooks.
Web Browser
When accessing the Pulse Secure VPN (vpn.wmich.edu) via your web browser, your VPN connection is exclusive to the individual browser tab in which it was accessed.
- Best suited for accessing an individual web service that is restricted to on-campus connections, such as Employee Self Service or Kronos.
- Allows bookmarking regularly accessed web services
- Compatible with Chrome, Firefox, Safari, Edge.