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Which VPN do I use?

  • Updated
  • This article is maintained by the Office of Information Technology
Applies to: Virtual Private Network (VPN)
Platform: Windows, macOS, Android, iOS, ChromeOS
Affiliation: Everyone

Step 1. Do I need a VPN?

A Virtual Private Network (VPN) creates a secure connection between your device and Western Michigan University's network. Working on a VPN allows users easy access to the university network and applications and provides them with more online privacy and security.  It is highly recommended that users work on a virtual private network while using a public Wi-Fi network commonly offered in local stores. Many university software applications require the use of a VPN when you are not connected to a campus network. 

Some of the most common applications that require a VPN are:

  • Remote Desktop & Remote Labs
  • Banner Admin Pages
  • Employee Self-Service/PeopleSoft
  • CMS (Content Management System)
  • Voicemail Web Inbox and VoIP phone customization
  • Departmental file shares

See Application Compatibility for a list of applications that require a VPN.

Step 2. Which VPN do I use?

GoVPN (recommended)

GoVPN is the recommended VPN client for most users.

  • Use when not connected to a WMU network to access restricted applications and technology.
  • Compatible with Windows and macOS.
  • Not available for mobile devices.

Set up GoVPN

Pulse Secure VPN

Desktop/Mobile Application

Pulse Secure VPN for desktop and mobile is recommended when GoVPN is not compatible with your device or operating system, or there is a requirement to use it to connect to a specific campus technology resource.

  • Used when connecting for specific applications when directed by university IT or security staff.
  • Recommended when connecting from outside of the United States. 
  • Compatible with Windows, macOS, Android, iOS/iPadOS devices (iPhone/iPad), and Chromebooks.

Set up Pulse Secure VPN

Web Browser

Announcement: The web browser method of connecting to the VPN is currently experiencing issues when logging in to GoWMU and other services. If you experience problems, please try the Pulse Secure desktop or mobile app or GoVPN.

When accessing the Pulse Secure VPN (vpn.wmich.edu) via your web browser, your VPN connection is exclusive to the individual browser tab in which it was accessed.

  • Best suited for accessing an individual web service that is restricted to on-campus connections, such as Employee Self Service or Kronos.
  • Allows bookmarking regularly accessed web services
  • Compatible with Chrome, Firefox, Safari, Edge.

Connect to Pulse Secure VPN

Need help?

The Technology Help Desk is available to help you with this topic.

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